Frequently Asked Questions

Everything you need to know about shopping with Olivia Dean.

How long will it take for my order to arrive?

Standard shipping typically takes 3 to 7 business days within the continental US. International orders may take 10 to 21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer international shipping?

Yes, Olivia Dean ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

Are your products ethically sourced?

Quality and integrity are our top priorities. We partner exclusively with manufacturers who adhere to fair labor practices and sustainable production standards.